Connecting to an SSH service

Works with Windows 10, Mac OS X or Linux Command Lines. offers a variety of ways to connect to your remote device using SSH. You can use a standalone SSH client application such as PuTTY, or command-line scripts, depending on your Operating System.

Summary: These instructions will connect a Windows 10, Mac OS X or Linux computer using a terminal window (or Windows command prompt), to a SSH service.

Works With:

  • Devices: All devices running an SSH server.

  • Clients: Windows 10 command prompt, Mac OS/X terminal and Linux console or terminal window.

Connect to a enabled SSH Device

Sign In to your account, locate your Device in the on the Manage Devices page, and click on the device name.

You will then see a window showing the services available on that device. You will need to set your pop-up blocker, if any, to allow popups from the web site.

Click on the SSH Service you wish to connect to, then click on "Confirm".

Within a few moments, you will see a dialog with connection details.

We have supplied some preformatted ssh command lines using the pi and root usernames for your convenience.

If you are using a different username, use the third option where we’ve inserted the word LOGIN as a place holder for you to enter your own username.

Use the proxy address and port in your SSH command line

Select the entire line and copy it to your terminal or command prompt (don't hit ENTER yet). Now edit the word "LOGIN" (you'll need to use the left arrow and then backspace over it) and replace it with your username. The example shows the username as “ubuntu”.

Now press “Enter”. This initiates the login. You will probably see the following security message (or something similar), which is entirely normal.

Type “yes” to accept the new SSH key into your key cache.

Enter your password when prompted.

Now you are logged in and can run console commands as you normally would.